Water Services
Water Meters
Banana Shire Council's water meters are read twice a year by our water meter readers and may also be checked at random. Further details regarding the charges are provided on the rate notice. Raw water schemes billed as per budget resolution.
How to read your water meter
The following diagram helps you read your water meter and keep track of how much water your household is using. Most meters are metric and read in kilolitres as follows:
This reads 13.782 Kilolotres which is equivalent to 13,782 litres
Water leaks – Who is responsible?
It is inevitable that water pipes and fittings will leak. As the property owner, you are responsible for any leaks occurring on the property side of the water meter. Council is responsible for any water leaks at the water meter and on the road side of the water meter. Water leaks on the road side of the water meter will not result in a consumption charge for you as the water has not yet passed through the water meter. Council will repair all leaks on the road side of the water meter at no charge
Leaks and Consumption test
If you believe that the reading on your Water Notice is excessive, you should conduct a leak and consumption test at home to determine if you have an internal leak that may be the cause of the high usage.
How to conduct a leak test
- Turn off all taps on the property
- Take a reading of the water meter (all digits)
- Do not use any water for a period of an hour
- Take another reading of the water meter after the hour
If the meter reading has changed and shows consumption then this would indicate there is a leak within the internal system. An internal leak is the responsibility of the property owner as it occurs within their property boundaries. A licensed plumber should be contacted to fix an internal leak.
Refer to detecting water leak fact sheet for further information
Aqualus Water
Banana Shire Council have initiated a free service that assists ratepayers to manage their water consumption. Once you sign up you will receive access to your home's individual water consumption information via the Aqualus Water website.
